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HP Officejet Pro 6978 Troubleshooting

When experiencing difficulties in printing, troubleshoot the device. Initially, find the scale and reason for the printer problem. Then, arrive with the solution that possibly resolves the HP Officejet pro 6978 Troubleshooting issue. We have drafted steps for any printer problem. If the issue goes out of your control, call us to get instant help.

  • Connectivity Issue
  • Configuration Error
  • HP Officejet pro 6978 Troubleshooting
  • Paper jam and Slow Print Problem


Device Status

Print Queue

Device Conflicts

Printer Offline

HP Officejet Pro 6978 Network Connection Settings

Step1: Initially, take a move to select the compatible computer and suitable network.
Step2: On selecting the correct methods, you can never fall apart from the settings.
Step3: First, check for the basic settings and requirements which is primary.
Step4: Then, go for the advanced settings method on the device.

Step5: Next, open the Settings tab through your Wireless icon.
Step6: With the Settings tab open, compare network settings with actual settings.
Step7: If any modulation needed, do it on the network settings.
Step8: Now, refer selected network section in the HP Officejet Pro 6978 user manual.
Step9: When asked during your installation, you can mention the connection type.
Step10: If nothing works out, just ping our helpdesk.

Officejet Pro 6978 Printer Network Connection Fails

    1. Follow the proper connection setup for network connectivity.
    2. Then, use the Officejet Pro 6978 instruction to find the network device.
    3. Now, check for its connection to figure out what went wrong.
    4. And also, make sure the device’s physical switch is on.
    5. Restart the wireless router and modem and try to get the connection.
    6. Regardless of the device, check the adaptor thoroughly.
    7. The respective ports of the device should have the correct attachment with wires.
    8. Next, find the printer and router location. The devices should stay near to get the optimum network.
    9. You can also check the network configuration settings on the laptop.
    10. Once all set as per need, print any configuration page.

Officejet Pro 6978 Disable Firewall Printer Fireware

    1. As long as the firewall is on, it will relatively stops any qualified software to download.
    2. For instance, it considers even printer drivers as malware.
    3. So, it is obvious that you should turn off the firewall. On turning off the firewall, the device automatically accepts any new software.
    4. To turn off the firewall by using the trusted software. The trusted software for stopping the firewall is Scan and Print Doctor.
    5. The software is readily available in the official site. Enter the name and download it.
    6. Disable the firewall from the device through HP Officejet Pro 6978 printer instruction.

HP Officejet Pro 6978 Uninstall Drivers and Software

    1. Concluding any common issue is possible with uninstalling software.
    2. Whether the issue is with machine driver or network, clear it with the panel.
    3. Firstly, you should know the stored location of the drivers.
    4. Here are the easy moves that we drafted for removing individual drivers.
    5. From the device, find the Start icon with the command prompt.
    6. Then, click on All Programs tabs after finding the Start.
    7. Start searching for the Devices and Printer folder to find your driver package.
    8. The Uninstall option will assist with clearing the printer driver.
    9. According to the driver type that you have already downloaded, select.
    10. Next, select the Next button that displays on-screen for complete removal.

HP Officejet Pro 6978 Printer Software Reinstall

    1. Now, your device is completely clean with sufficient drive space.
    2. The device can intake fresh drivers which are genuine enough.
    3. While you consider driver download, do not get it from the untrusted source.
    4. The trusted link for driver download is in the manual for the user’s understanding.
    5. Next, reach any driver page and search for the device driver.
    6. In the empty model section, type the model number in the space.
    7. The mechanism will recognize the matching OS and printer series.
    8. By doing so, you can get drivers from the site. From multiple printer drivers, use and Download it.
    9. Your work is partially reduced if you choose the Easy Start file.
    10. As the last move, install and start to use the printer with added features.
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